Overrated and Dismal. - Recensione dipendente - Certified Translator presso iTutorGroup

If you want to change your shift, it is nearly impossible. The shift isn't THAT flexible since you have to hit a number of points and are greedy. Your only point of contact is IT. They are not all friendly and when there are issues (which are most of the time), you need to stay passed your 45 mins. and finish teaching them. Schedulers are nasty, don't even bother with your inquiries. They only push teachers to do overtime. They brag about removing unfair ratings due to tech issues and it takes over a month for them to even open your requests. Very impersonal, very low pay, unfair bonus system and unprofessional schedulers and IT staff. In the training they speak of going to a department manager which ceases to exist. You are on your own with no guidance or support. Orders are barked at you and it is demotivating. The students in junior sessions are very annoying. They come in late and then rate you poorly for not extending the class just for them. This is a tiring awful experience. Opt to commute over doing this low wage nightmare. Their staff don't even know English nor write it.