11 dic 2017
Dipendente anonimo
Risposta di iTutorGroup
8yThank you for your valuable feedback.
The ratings system is one that is designed much like the ones you would find on amazon , uber and other platform-type services. Its aim is simple. By allowing clients to determine the consultant's performance, our AI collects all of the necessary data points and refines the match between client and consultant in real-time. The case you mentioned where you taught another client whom you have received a low score from will be looked into.
We make every effort to encourage our clients to give their candid feedback to our consultants and every client goes through an orientation on what the scale means and how they can use this powerful tool to customize their preferences in terms of lesson plans and consultants.
Research has shown that merit pay is superior in yielding higher performance, and this is true for teaching professionals as well. We hope to see your professional development through more teaching experience on the platform and hope that you join the ranks of the top performers in the near future.
Together, let's shape the future of education today!