A company that doesn't care for its teachers - Recensione dipendente - Dipendente anonimo presso iTutorGroup

Thank you for sharing the feedback with us. It's glad to know that you enjoy the scheduling rate. Our company has been growing rapidly through the past years with the great support from many of you, and now our large scale of student base can guarantee most of your slots could be filled. Contrary to what you said, we truely appreciate the efforts of every consultant, and many policies have been designed in favor of protecting consultants' rights. For example, as you mentioned, we have very strict payday and also notify consultants way in advance if there is a publich holidy which may delay the pay for only 1-2 days. We also pay compensation for student absence to consultant to make sure your time still be rewarded. Regarding the low rating issue, it's been well recognized and that's why we have a standing low rating invalidation policy across the board to cover some cases where consultants' efforts may be underestimated by the students. All low ratings are processed automatically under our Low Rating Policy, which removes up to 3% of your monthly low ratings within Payroll. This policy was implemented after extensive analysis of low ratings across the board for all teachers and found to be most effective while still preserving the ratings system which is integral to our business model. We do performance reviews base on a consultant's collective work, thus one or two low ratings will not impact a consultant’s standing with us. Having said that, we will always be reviewing our current policy based on consultant's and student's feedback. Any concrete suggestion is more than welcome. Enjoy teaching!