Poor Leadership - Recensione dipendente - Implementation Specialist presso impact.com

2,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

the global team is fantastic—everyone is warm, supportive, and always willing to help. The same cannot be said for the China team.

Svantaggi

During my time at impact.com, I went through a great deal. I endured so-called “management” micromanagement and emotional manipulation (PUA), and constantly had to fight to secure my legally entitled time off. While I eventually got the proper leave, the process involved countless arguments and tears, wasting an enormous amount of my time and energy. For a company that claims to be moving fast, management should focus on helping the team deliver projects and grow, instead of forcing employees to sit through pointless “micromanagement success” workshops. My manager did not respect individual personalities, showed little genuine care for the company’s development, and often failed to keep their promises. In a relatively small team of just a few dozen people, so much energy was spent on pleasing higher-ups and fixing problems created by poor decisions. Personally, this is not a great place to work. You grow very slowly professionally, while having to invest heavily in navigating internal politics and protecting your mental health.

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5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Svantaggi

Some teams have to go in 3 days

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Risposta di impact.com
3w
Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
2,0
28 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Svantaggi

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

2
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Risposta di impact.com
3w
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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