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      Looked so positive, but was so disappointed - Recensione dipendente - Support Department presso impact.com

      1,0
      21 gen 2017
      Support department
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Some of the Staff were really nice The social club tries really hard to get everyone together. Nice Cape Town offices Lovely working hours

      Svantaggi

      Management seem to set you up for failure - They don't mentor and get angry when you ask for assistance Not a nurturing environment - You get thrown in the deep end and expect you to swim like a champ Some of the American senior team are really not nice to deal with. Departmental training is next to none - You must come from a technical advertising background to get anywhere Very high and unobtainable targets must be met to achieve your KPO'S If you are not taken under a wing of someone important you will struggle to get assistance to learn and further your knowledge while learning while doing. Just found Senior Management in the Cape town office, terrible with junior staff, with regards to nurturing and building up staff to create an environment where staff want to stay. It seems more about their own furtherment within the company. Communication across the company is terrible. Make one mistake - It is held against you, brought up in every review for months after and it not treated as a learning curve and management don't really take the time to correct or teach you.

      avatar
      Risposta di impact.com
      9y
      Thank you for taking the time to provide us with your perspective. We aspire to create a rewarding and fulfilling work environment for all our employees. Your input supports our efforts to create a company that people love working for. We also continue to enhance our development and training programs to provide all our team members with the opportunity to increase their skill levels. Please feel free to connect with us at confidential@impactradius.com if you would like to give us additional input or would have like to a conversation with our Chief People Officer.

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      5,0
      1 giu 2026
      Business development manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

      Svantaggi

      Some teams have to go in 3 days

      avatar
      Risposta di impact.com
      3w
      Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
      2,0
      28 mag 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

      Svantaggi

      Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

      2
      avatar
      Risposta di impact.com
      3w
      Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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