Great spot to grow in FinTech - Recensione dipendente - Customer Success Manager (CSM) presso nCino

5,0
6 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Really cool product central to the lending industry that has ripples across the entire economy. Feel like our work matters

Svantaggi

There was very many cliques internally and the CSM team always kinda felt looked down upon by others like product & sales.

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Risposta di nCino
8mo
Thank you for the 5-star review and your years with nCino! We appreciate the time you spent with us and your commitment to helping our customers succeed. You're right, the work we do matters, and CSMs are central to making sure our clients get value from the platform. Every team plays a critical role in our success, and we're continually working to ensure that's reflected in how we operate and collaborate across the company. Thank you for being part of our journey. We wish you all the best in your next chapter!

Esplora altre recensioni su nCino

5,0
13 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lower management seems to really care about its employees

Svantaggi

Upper management can sometimes just be out of touch

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Risposta di nCino
1mo
Thank you for this. We're glad your direct leaders are showing up for you! Your point about senior leadership staying connected is great feedback, and something we'll continue to work on. We appreciate the honesty!
4,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Svantaggi

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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