roadsurfer

Great people and potential – some internal challenges to improve - Recensione dipendente - Customer Success Manager presso roadsurfer

3,0

15 mag 2025

Customer success manager

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Wonderful and supportive colleagues across departments – very collaborative and friendly atmosphere. Good benefits and a generally positive work culture. Monthly team-building activities that, while not always perfect, helped create a sense of community. Office located in a beautiful area near the beach, which adds a nice touch to the work environment.

Svantaggi

The office can be difficult to reach by public transport. Some internal processes lacked structure, and decision-making from HQ was at times inconsistent or poorly executed. There are clear gaps in management and leadership, which impact operations and occasionally the quality of the product. The company has great potential, but would benefit from revisiting key roles and optimizing internal workflows.

Risposta di roadsurfer

11mo

Dear Roadie, Thank you for taking the time to leave us a review! First, it’s great to hear that you enjoy the supportive and open work environment at roadsurfer. We truly aim to foster a culture of trust and collaboration, and it’s wonderful to hear that this aligns with your experience. We also really appreciate your constructive feedback – it’s incredibly valuable to us. We are continuously working on optimizing our internal processes to ensure smoother operations for everyone. Additionally, we’re currently placing a strong focus on strengthening our leadership team to better support their teams and contribute to the overall process optimization within the company. Thanks again for your honest feedback – we’re happy to have you on board! Your #teamroadsurfer

Great people and potential – some internal challenges to improve - Recensione dipendente - Customer Success Manager presso roadsurfer

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