Support here is different than anywhere else I've worked - in a good way - Recensione dipendente - Certified Tech Advisor presso theITSupportCenter

5,0
27 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked tech support for 8+ years and theITSupportCenter is way different. The focus here is 105% on Customer Service - REALLY nice change for me and they reward/recognize the Techs that go the extra mile.

Svantaggi

The company pays really well but when things get busy, which they do, they expect you to rise to the occasion - which is fair. Management is understanding if you have personal reasons but they expect you to pull your weight.

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5,0
1 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team celebrates wins and rallies when days are tough. It’s a genuine community

Svantaggi

Remote teammates require extra effort to connect with

4,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People hear are great and always willing to help each other out. It's a whole other level of teamwork

Svantaggi

Pay structure is a bit misleading. They pay for active case work and not hourly

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