Bad place to work - Recensione dipendente - Customer Account Representative presso theITSupportCenter

1,0
3 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I couldn't find any benefits except working from home.

Svantaggi

There are so many problems with this company that I can't even tell. Base salary is a scam and their product is weak, your director who are suppose to close the deal for you are just terrible. I would avoid this company if I were you.

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5,0
17 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great environment, great and relatable people

Svantaggi

overall great time, no complaints

1,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None that I can think of. Getting to pick your schedule and work from home is canceled out by how many negatives there are.

Svantaggi

Unpaid training. Get paid less than minimum wage, no paid holidays or holiday pay for working holidays, basically no benefits, No Guaranteed Pay - you can literally make $0 per hour. You only get paid for case time but then they limit the amount of time you can work on a case. Forced to be on camera for the duration of your shift even when you're not getting paid. Poor resources to do your job effectively. CONSTANT issues with their systems and it almost always becomes YOUR problem. Even if you somehow get promoted and receive hourly pay, it is still far below the national average for an IT support specialist and you are still subject to having your pay reduced for the dozens of different metrics/reasons their systems rarely tracks accurately.

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