In the final article of our 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 series, @Rollo Burgess, @Thomas J Hill and @Meera Karsan explore how Operations can orchestrate, oversee, and optimize to become a driver of smarter growth and stronger client experiences. Read our insights here: https://www.capco.com/intelligence/capco-intelligence/financial-markets-operations-orchestrate-oversee-optimize
In financial services, speed and caution are often at odds. Move too fast, and compliance risks rise. Move too slow, and service quality suffers. Confidence-driven AI changes that balance. By adjusting actions based on certainty levels, it pushes processes forward when confidence is high, prompts reminders when it is moderate, and escalates to humans when the risk is greater. The result is automation that is intelligent, safe, and outcome focused. Learn how this approach is reshaping the future of finance: https://okt.to/HdjSxr
🧭 𝗙𝗜𝗡𝗠𝗔 𝟬𝟱/𝟮𝟬𝟮𝟯 sets clear and stringent expectations regarding AFC Risk Management Many institutions still rely on vague risk appetite statements, inconsistent KRIs, and limited oversight. Capco’s latest expert article outlines what’s required now: structured, measurable frameworks aligned with actual business activity and board-level accountability. 📘 Read the full insight: https://www.capco.com/intelligence/capco-intelligence/finma-guidance-05-2023-on-financial-crime-risk
The electric grid is no longer just physical infrastructure. It is becoming digital and distributed, creating both opportunities and challenges for utilities. With the acceleration of renewable integration, advanced storage, and smarter grid technologies, the way energy is delivered must be reimagined to ensure it remains secure, reliable, and efficient This shift requires more than simple modernization. It calls for a digital grid strategy that emphasizes resilience, cybersecurity and long-term scalability. Read our latest blog and discover how digital grids can help your organization adapt to change and unlock lasting value 👉 https://www.capco.com/intelligence/capco-intelligence/digital-grids-building-a-resilient-platform-for-the-future
𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗱𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗲𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝗼𝗿 𝗳𝗮𝗶𝗹𝘂𝗿𝗲! Payments transformation projects are not just about technology – a targeted communication strategy is essential to bring customers, partners, and internal stakeholders along on the journey. 🚀 𝗧𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀: - Required lead times for affected customers - Varying needs depending on the target audience - Availability of broad communication channels - Uncertainty among impacted employees ✅ 𝗦𝗼 𝗵𝗼𝘄 𝗰𝗮𝗻 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝘀𝘂𝗰𝗰𝗲𝗲𝗱? Our latest article in the Successfully shaping the future of payments transformation series shares proven methods: - Why is early communication planning critical? - How can banks tailor messaging for different audiences? - What are the best practices that help ensure project success? 📖 Read the full article and benefit from expert insights: https://www.capco.com/intelligence/capco-intelligence/communication-key-success-factor-in-payment-transformation-projects 👉 Want to explore the complete series? Read all the articles here: https://www.capco.com/intelligence/capco-intelligence/successfully-shaping-the-future-of-payments-transformation
𝗣𝗦𝗥 & 𝗣𝗦𝗗𝟯 𝗮𝗿𝗲 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝗷𝘂𝘀𝘁 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝘁𝗼𝗽𝗶𝗰𝘀. They’re an opportunity to rethink security, customer protection, and operational resilience. In our latest article, we highlight 🔹 what changes lie ahead for payment service providers 🔹 how liability, reporting, and prevention rules are tightening 🔹 and how banks can turn the regulation into competitive advantage 📊 Swipe through the essentials and read the full article: https://www.capco.com/intelligence/capco-intelligence/psd3-psr-strengthening-fraud-prevention-and-consumer-protection
Bank Negara Malaysia’s updated Risk Management in Technology (RMiT) policy is putting FIs under pressure to elevate their cybersecurity, third-party risk management and operational resilience. This recent @Businessnews.com.my article highlights how FIs are dealing with the shift towards • zero-trust architecture and multi-factor authentication • stricter cloud governance & vendor oversight • compressed incident reporting timelines & cyber drill mandates. #FIs must embed long-term strategies to improve technology risk management and resilience – especially as risks emerge from new technologies such as AI and blockchain. Read the full article here: https://businessnews.com.my/financial-institutions-rmit-rules/amp/ @Kazi Mahmood Click here for more insights on how to navigate the transformation: https://www.capco.com/intelligence/capco-intelligence/empowering-compliance-with-bank-negara-malaysias-rmit #RMiT #BNMCompliance #cyberresilience #cloudgovernance
𝗔𝘀 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗮𝘀𝘀𝗲𝘁𝘀 𝗺𝗼𝘃𝗲 𝗳𝘂𝗿𝘁𝗵𝗲𝗿 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗺𝗮𝗶𝗻𝘀𝘁𝗿𝗲𝗮𝗺, 𝘁𝗵𝗲 𝗿𝗼𝗹𝗲 𝗼𝗳 𝗯𝗮𝗻𝗸𝘀 𝗶𝗻 𝘁𝗵𝗶𝘀 𝘀𝗽𝗮𝗰𝗲 𝗶𝘀 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗳𝗮𝘀𝘁. Custody is emerging as a critical entry point that balances compliance, operational strength, and customer trust. This latest piece explores how banks can leverage their core capabilities to offer custody services and build a foundation for future digital asset offerings. Building on insights from our earlier article on digital asset readiness and operational resilience (https://www.capco.com/intelligence/capco-intelligence/operation-resilience-through-risk-control-self-assessment) this feature takes a closer look at custody as a strategic first move. Read the full article: 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗔𝘀𝘀𝗲𝘁 𝗖𝘂𝘀𝘁𝗼𝗱𝘆: 𝗔 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗜𝗺𝗽𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗳𝗼𝗿 𝗕𝗮𝗻𝗸𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗣𝗼𝘀𝘁-𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗖𝗿𝘆𝗽𝘁𝗼 𝗘𝗿𝗮 ➡️ https://www.capco.com/intelligence/capco-intelligence/digital-asset-custody-a-strategic-imperative-for-banks Authors: @John Geertsema, @Hayden McMurrey & @Nyla K., CSM
Operational resilience has evolved from a regulatory checkbox into a strategic driver of growth, innovation, and customer trust. In the latest @Global Association of Risk Professionals (GARP) feature, @Capco’s @Michael Konrad explains how leading firms are embedding resilience into their core operations to improve efficiency, anticipate disruption, and position themselves for long-term success. As regulatory expectations rise, a mature resilience framework can help firms stay compliant while also unlocking a competitive advantage. Read the full piece here: https://www.garp.org/risk-intelligence/operational/beyond-compliance-how-operational-250808
As AI adoption accelerates in financial services, so do the risks around energy consumption, transparency, and bias. Capco’s latest white paper, explores how financial institutions can align regulatory frameworks with AI governance to reduce ESG risk and build long-term resilience. We outline practical strategies for responsible implementation, including energy-efficient model design, enhanced transparency, and the EDGE principles: Explainability, Data, Governance, and Ethics. Read the full paper to learn how your organization can adopt AI responsibly while advancing your innovation goals and managing ESG risks. Access the white paper here: https://www.capco.com/intelligence/capco-intelligence/ai-and-sustainability-similarities-across-regulatory-frameworks
