Customer Service Week 2023 was celebrated worldwide in all Foundever locations. This is a special week, but every day is a good day to recognize and praise the 170,000 people who provide the best customer experiences for our clients' customers. They are our superheroes.
MAX is our voice of the employee program. It's how we empower all associates around the world to use their voice to create better experiences for each other and our customers. Join us in celebrating 4 years of MAX ! 🥳🎉
We're thrilled to announce that we've been recognized as a Leader in the ISG (Information Services Group) Provider Lens™ Customer Experience Services 2023 Quadrant Reports.
We're excited to announce we've won! Foundever, a global leader in the customer experience (CX) industry, has been selected as Best Company Work-Life Balance by workplace culture site Comparably.
Can we move from WWE walk out songs to creating boundaries at work with THE Ana Moran, Foundever North America's VP of Talent Acquisition? Known for her start as a licensed insurance agent, Ana is a seasoned customer experience veteran with over 15 years in the field. Ana worked her way through a range of operational roles at All-State, until finding her Foundever home in 2021. Watch Ana in our latest episode of Water Cooler Moments where we are revolutionizing small talk one sip at a time. Start your #FoundeverLife
Foundever™ Wins 2023 Silver Stevie® Award for Great Employers.
Unveiling the Foundever assessment process: Interviews, videos, and authenticity At Foundever, we've created a tailored assessment that's designed to match your skills and potential with the right position and client. Our belief is that finding the perfect fit benefits both you and us, ensuring mutual success. Apply now and let's discover your potential together 👉 https://jobs.foundever.com/ #foundeverlife
"Empowering people and giving them the tools, guidance and the opportunity to grow has been the most rewarding and joyful experience within my role!" Our associates' stories are the most inspiring! Read the complete story of Emerson Escalante in stories.foundever.com
Foundever™ has been named a finalist 10 times across eight categories in the European Contact Centre & Customer Service Awards (ECCCSAs) 2023, that recognizes organizations across Europe that are leading the way in delivering exceptional service to customers.
Water Cooler Moments! Today we meet Kayla, a customer service representative at Foundever™. Exemplifying her core value of empathy, Kayla has led her team in every statistical category since 2020 and has received complimentary callouts from our client for being an “outstanding customer service agent". Water Cooler Moments is a social experiment to see what happens when face-to-face water cooler conversations go beyond small talk. Start your #FoundeverLife
