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      Agoda

      Azienda coinvolta

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      Recensioni
      Stipendi e benefit
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      Colloqui
      Ricerche correlate: Recensioni su Agoda | Offerte di lavoro di Agoda | Stipendi di Agoda | Benefit di Agoda
      Colloqui di AgodaColloqui per Customer Service Specialist presso AgodaColloquio di Agoda


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      Colloquio per Customer Service Specialist

      29 dic 2016
      Dipendente anonimo
      Bangkok
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Agoda (Bangkok) nel mese di ott 2016

      Colloquio

      I applied and the company send me a link to do the test online on Talent Pitch. They have you some situations questions related to the job you apply for. Also IQ and EQ test. This test will last for more than an hour. After that you will get a result. If you pass,the company will contact you to arrange an interview. Prepare yourself with some basic questions like introduce about yourself, your work experiences, why you want to work for Agoda, what do you know about the company, and your willingness for the job. you will have 2 interviews, one with your team leader and another with your manager. Of course this is for my case.

      Domande di colloquio [1]

      Domanda 1

      Describe about your current work.
      2 risposte
      7

      Altre recensioni di colloqui per Customer Service Specialist presso Agoda

      Colloquio per Customer Service Specialist

      11 ago 2025
      Dipendente anonimo
      Poona
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Agoda (Poona) nel mese di lug 2025

      Colloquio

      The Interview process was three parts, one round was with HR overseas representative, then an assessment round and if you clear that, than a final 1 hour video call with the team manager. The interviewers were pretty polite and made sure you are comfortable all through, gave enough time to think over the situational questions. Prepare well as they request you to give real life examples/situations you faced, if you have situations ready you wont be thinking for longer!

      Domande di colloquio [1]

      Domanda 1

      Reason for choosing Agoda. Role Play, in which the situation was about a client travelling with whole family to Thailand and being at a five star hotel and not getting the five rooms booked, how will you handle an angry client? Tell about your KPI Tell about a real life situation on the job when you faced a very angry customer, how did you deal with them?
      Rispondi alla domanda
      1

      Colloquio per Customer Service Specialist

      8 lug 2025
      Candidato anonimo a colloquio
      Kuala Lumpur
      Nessuna offerta
      Esperienza neutra
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Agoda (Kuala Lumpur) nel mese di giu 2025

      Colloquio

      I received an email from hr a few days after applying. I was asked to do an assessment in which i was given a business scenario and only had 20 mins to submit an email response with 200 words. I completed the task and days later i received an email from them saying they will not move forward with my candidacy.

      Domande di colloquio [1]

      Domanda 1

      A customer ordered an item for their son’s birthday. The tracking status says the item was delivered, but the customer never received it. The birthday was two weeks ago, and they are upset and asking for an explanation and a resolution.
      Rispondi alla domanda

      Colloquio per Customer Service Specialist

      29 apr 2025
      Dipendente anonimo
      Kuala Lumpur
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Agoda (Kuala Lumpur)

      Colloquio

      it was okay, since it's entry level the questions are not hard, and even if you are wrong, the recruiter dont mind and will help to educate you the general procedures.

      Domande di colloquio [1]

      Domanda 1

      Customer need help with direction to hotel
      1 risposta
      1

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