Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Asurion (Russellville, AR) nel mese di nov 2017
Colloquio
First, you have an phone interview with the hiring manager at the location you are applying and then a face-to-face interview with a coach at the location. My coach was super friendly and it wasn’t stressful at all.
Domande di colloquio [1]
Domanda 1
What steps would you take to troubleshoot a lost wifi connection?
Ho sostenuto un colloquio presso Asurion (Phoenix, AZ)
Colloquio
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Asurion (Houston, TX) nel mese di feb 2025
Colloquio
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Domande di colloquio [1]
Domanda 1
Give me a time when you had to upsell in previous job?
Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Asurion (Bogotá, ) nel mese di ago 2024
Colloquio
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.