Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Asurion (Murfreesboro, TN) nel mese di giu 2015
Colloquio
I was contacted within several hours of filling out the application to set up a phone interview and complete a series of assessment tests. The next day, on the phone interview I was told that I had passed both of the tests & would be sent on to the final stage of the interview process. The final phone interview lasted approximately 30 minutes. The interviewer asked me a series of questions about my past experience, did some role playing exercises, and inquired about my at home office area. At the end of the interview I was told that I would be recommended for hire & the hiring team would be calling me within 24 hours to make a formal offer.
Domande di colloquio [1]
Domanda 1
Explain a time where you had to troubleshoot a technological device at home. What was the outcome of that troubleshooting?
Ho sostenuto un colloquio presso Asurion (Phoenix, AZ)
Colloquio
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Asurion (Houston, TX) nel mese di feb 2025
Colloquio
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Domande di colloquio [1]
Domanda 1
Give me a time when you had to upsell in previous job?
Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Asurion (Bogotá, ) nel mese di ago 2024
Colloquio
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.