I received an email offering an interview time and date. I responded and I had an interview with a guy he asked me basic customer service question that were asked on my application. He then told me after reviewing my application they would like to offer me a second interview with a Supervisor would I be available the next day I accepted and if I couldn't keep the interview time to call 1 800 number, I interviewed with a woman she very nice and she told me about the position and also explained I would have to sell a protection plan to customer and if I would have a problem with that.