I was initially contacted by a recruiter from BrightHouse, after they discovered my details on a job site, from which we discussed the opportunity and next steps if I wanted to proceed. I had two one-on-one interviews with them, both at times to help minimise the impact on my previous role. Each interview was with a senior manager where we discussed my background, my skills for the role and the company to assess fit. After each interview I had a call with the recruiter to discuss how it went and the next steps (second interview, offer timings), so I understand what was happening at all times and when I could expect to hear back.