After applying online, I was contacted two days later by a very nice woman named Chelsey. Chelsey established contact with me, and we set up a time for a phone interview. In the phone interview we went over basics like past customer service experience, current employment, employment goals. After this interveiw I was invited to an interview on site. I sat down with two managers and went through some typical interview questions as well as some quesions about my experience with technology. Overall the interview experience was thorough, efficent and friendly. They will not waste your time and I highly reccommend applying.

I Applied online. It is a 2 step process. Short phone screen, then in-person interview with 3 leaders. I got a phone offering me the position. 90 days of training.