I was approached by an internal recruiter at Creatio through my LinkedIn profile. I am not actively looking for a new position, but was intrigued by the company and its reputation so I scheduled an interview with the recruiter. I had a pleasant conversation with the recruiter for about 30-40 minutes. She asked me about my experience and some of the projects in my practice. I was able to share relevant details about my international experience and how I built Professional Services groups in a couple of software companies. The recruiter closed the call by sharing that she would come back to me with follow-up steps in the recruitment process, which were going to include several more interviews (including with the CEO) and a presentation of a case study that they would ask me to prepare. Overall the conversation was professional and it appeared they have a thorough recruitment process. I felt that I was able to respond well to the questions. When I did not hear back after several weeks, I emailed the recruiter. That message has now gone unanswered for over a month... It is disappointing that the company did not even bother to update me, even if they decided not to continue the recruitment process with me. After all, they contacted me first through LinkedIn so it would have been professional to let me know that they did not select me for a follow-up.

My experience was very similar to that of another candidate for this position. The recruiter was very junior and was only about 5 months into the role. Most of my questions were met with 1 of the 2 responses: - "The role is very new, so we are not sure yet." ( I know the role has been open for more than 2 months, so some of the basic stuff should be sorted out already) - "This is a better question for the hiring manager since I am new here." This person didn't know enough about the services space either, so most of my responses didn't make sense to them. At one point, I almost wanted to ask, "Are you sure you don't want to write some of this down?". Most of what I said undoubtedly didn't make it to the hiring manager. After promising to get back to me in a few days (even if it was to say that she was waiting for a response), there was nothing but crickets. After sending a follow-up, I got the (unsurprising) rejection email. It was quite a bummer as I was impressed with all the good press the company is getting. Based on the first impression, though, maybe I dodged a bullet. Advice to hiring manager: You may want to look into who is doing the screening. You are probably losing many good candidates because the recruiter cannot articulate the role requirements for the candidates and the candidates' credentials back to you.