You submit your resume and application online. Recruiters screen for relevant experience—especially in high-end customer service, hospitality, gaming, or sales environments. Keywords they look for: VIP client management, CRM tools, sports knowledge, and relationship-building.

I was contacted by a recruiter at DraftKings regarding a role I had applied for. They seemed interested and asked to schedule a call. I promptly shared my availability, but never received a follow-up or any response after that. In today’s job market, where candidates are already navigating a tough landscape, this kind of communication breakdown is unacceptable. If the role was filled or they decided to move in a different direction, a simple message would have sufficed. Ghosting a candidate you reached out to first is not only unprofessional but also reflects poorly on the company’s brand. Recruiters have a responsibility to communicate. I’m sharing this experience so that other candidates can go in with eyes wide open. We need to normalize calling out these poor practices to create a more transparent and respectful hiring process.