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      Duo Security

      Parte di Cisco

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      Colloqui
      Ricerche correlate: Recensioni su Duo Security | Offerte di lavoro di Duo Security | Stipendi di Duo Security | Benefit di Duo Security
      Colloqui di Duo SecurityColloqui per Customer Success Manager presso Duo SecurityColloquio di Duo Security


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      Colloquio per Customer Success Manager

      27 lug 2016
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Duo Security nel mese di lug 2016

      Colloquio

      I applied to the CSM opening via Duo's career site. First call was with the recruiter and follow by a call with the manager. After the call with the manager, the recruiter invited me to have a video interview with the VP of CS. We covered a lot regarding my experience but didn't have time for me to ask her questions. Luckily, she was flying to CA the following week and I had a chance to meet with her then. During the onsite interview, I met with five people. Starting with the recruiter via video, followed by two of the current CSM, a pre-sale SE manager, and the VP. All of their questions were pretty typical interviewing questions. They asked me about my learning style, situations from previous jobs, where I'm at interviewing with other companies, etc. I had a really great vibe with the company since it aligned to what I had done in my previous role. The overall experience for my interview was okay.

      Domande di colloquio [1]

      Domanda 1

      Learning style... Would I prefer to learn through reading, watching videos, or chatting with colleagues to find the answers.
      Rispondi alla domanda
      5

      Altre recensioni di colloqui per Customer Success Manager presso Duo Security

      Colloquio per Customer Success Manager

      31 mar 2022
      Dipendente anonimo
      Ann Arbor, MI
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Duo Security (Ann Arbor, MI) nel mese di mar 2022

      Colloquio

      I met with 4 different people over a period of a few days. The recruiter was first. Then the hiring manager. Then a 3 person panel met with each separately. I then closed with the hiring manager. Smooth easy process with deep diving questions about your work style and experience.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time you worked with a diverse team.
      Rispondi alla domanda
      1
      avatar
      Risposta di Duo Security
      4y
      Welcome to Duo! We are happy you’re here and appreciate you sharing your interview experience. Congratulations!

      Colloquio per Customer Success Manager

      28 lug 2020
      Candidato anonimo a colloquio
      Londra, Inghilterra
      Nessuna offerta
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Duo Security (Londra, Inghilterra) nel mese di giu 2020

      Colloquio

      I applied online and did not get to the interview process, I think it was already advanced. An actual person (recruiter, not automated message) replied and I replied back. Then after a few weeks another role was opened and I applied again, the same person came back to me scheduling an interview and said last time I did not move forward not because I don't have the skills, but it was not the right time, she immediately remembered what happened last time and this was nice. I had a short interview with this recruiter and then moved to the next stage, with the HM. The interview was very good, straight to the point and professional. The HM asked really good questions.

      Domande di colloquio [1]

      Domanda 1

      How do you deal with a customer in a difficult situation, where the customer is frustrated, give me an example.
      Rispondi alla domanda
      1
      avatar
      Risposta di Duo Security
      5y
      Thank you for your detailed feedback and we're happy to hear your experience was a positive one. We wish you the best in your search!

      Colloquio per Customer Success Manager

      11 nov 2019
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Duo Security

      Colloquio

      A series of phone interviews followed by a 3 hours sit down at their head office. The process is fairly standard with meeting with the face to face being the most important. You'll usually meet with, the hiring manager, a VP, sales team and also another CSM in your future team. All will ask situational based questions about your experience, your approach, your learning process etc. An unfortunate experience for me as I never heard from the company again. Followed up twice and got a message back saying we'll be in touch. Very professional right up until the end.

      Domande di colloquio [1]

      Domanda 1

      How do you prioritize your task list? Tell us about a time that you and your internal stakeholders were not aligned on a customer objective.
      Rispondi alla domanda
      1
      avatar
      Risposta di Duo Security
      6y
      Thank you for your feedback, it's appreciated. We're sorry to hear about your interview process. We take pride in our candidate experience and keeping candidates informed is something we expect from our hiring teams. We'll share your notes with out team and wish you the best in your search!

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