Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso FIS (Clearwater, FL) nel mese di apr 2011
Colloquio
I went in for an interview in client services but ended up also interviewing for fraud alert. I was pleasantly surprised to have two interviews. I was offered the fraud alert management job right away after the interview.
Domande di colloquio [1]
Domanda 1
Tell me a difficult situation where you had to handle an upset customer and what you did to de-escalate the situation.