Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Firstsource Solutions (Airoli) nel mese di feb 2016
Colloquio
It was a 3 round process with First round being purely HR Interaction. The second round involved test in reading, typing and listening skills. The third round with the Operations team to qualify as a valid candidate. The interview lasted for a whole day where they had a lot of gap in between these tests which could have been better, also the dedicated person from Operations team was not available initially but they managed to get someone to get the Interview done.
Ho sostenuto un colloquio presso Firstsource Solutions
Colloquio
The first stage was usually an initial screening call where basic questions were asked about my experience, availability, and motivation for applying. This was fairly relaxed and focused on confirming eligibility for the role.
The main interview involved competency-based questions, such as handling difficult customers, working under pressure, and meeting targets.
Domande di colloquio [1]
Domanda 1
Tell me about a time you dealt with a difficult customer and how you handled it.
Ho sostenuto un colloquio presso Firstsource Solutions
Colloquio
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
Ho presentato la mia candidatura tramite un'altra fonte. Ho sostenuto un colloquio presso Firstsource Solutions (Mumbai) nel mese di set 2025
Colloquio
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Domande di colloquio [1]
Domanda 1
How many calls I would take at my last place of employment
