Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Firstsource Solutions (Cardiff, Galles) nel mese di dic 2016
Colloquio
group interview with tasks basically looking for you to interact with each other and look for the person over taking the group who will be outspoken. Pretend to care what the other chimps think and you get in
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Firstsource Solutions (Liverpool, Inghilterra) nel mese di apr 2022
Colloquio
It was a straight forward process and heard back the same day to say I had got the job and could start in 2 weeks with the next training group
Domande di colloquio [1]
Domanda 1
Name a time you received good customer service and what they did to make it a good experience for you
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Firstsource Solutions
Colloquio
I applied for the sales role within the company. I had to present how to sell certain products as well as an individual itnerview. Everything was very welcoming and wasnt uncomfortable at all which was great.
Domande di colloquio [1]
Domanda 1
Name a time I have had to deal with an angry or irate customer
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Firstsource Solutions (Cardiff, Galles)
Colloquio
Was put in a room with about 5-6 other people in it. Spent the first few hours getting to know each other, learning a brief bit about the job and the roles. We then had a tour of the office building, and then we were taken to a separate office where we had a english and maths test. If you pass that, you then do a team activity where you have to do a sales pitch. Once this is done, you fill in a form and go for an interview. One all this is done, you're free to go.
However, be prepared that this is a surprisingly long interview process that does last for a good few hours.
Domande di colloquio [1]
Domanda 1
Just generic problem solving questions, like how you view a team, if your team member is struggling, client scenarios etc...