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      Colloqui di GongColloqui per Mid-Market Customer Success Manager presso GongColloquio di Gong


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      Colloquio per Mid-Market Customer Success Manager

      21 nov 2019
      Dipendente anonimo
      San Francisco, CA
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Gong (San Francisco, CA) nel mese di ott 2019

      Colloquio

      Gong.io is the best interview process I have ever been through. Many SAAS startups will say their culture is outstanding but, you really FEEL that here at Gong! My first phone screen with Rob Thomasson was the best phone screen I've ever had. It is clear that Rob really cares about getting to know each candidate as a person, what skillset they have, and what skillset/career goals they are looking to achieve. He went above and beyond the initial interview questions and asked me specifically about my experiences and my interests. As I was considering other opportunities, Rob went above and beyond to make sure I had all the information I needed and my timeline was accounted for when I was considering the best next step for my career. The next step, I chatted with Christina Fetyko. As my recruiting coordinator, she went above and beyond to ensure I had an incredible experience. Christina has a natural ability to make everyone around her feel comfortable and excited about their interview process. She sat with me and got to know me. She offered her experiences with Gong and why she is so happy she gets to get up everyday and come work. During my interview process I met with a few Managers of Customer Success and the VP of Success. It's clear that the Customer Success function at Gong is very mature, organized, and focused on their customers (to create raving fans!). The leadership team, the customer success team, and everyone at Gong is very friendly, fun-loving, and committed to bringing their best selves to work to ensure a great working environment, product, and customer experience!

      Domande di colloquio [1]

      Domanda 1

      Please come prepared to present a recent Executive Business Review to the team,
      1 risposta
      avatar
      Risposta di Gong
      6y
      Who paid you to write such an amazing review?!! : ) So excited that you had "the best interview process I have ever been through" — with Gong!! We're working really hard to make sure everyone has an experience like you — so this means a lot! And — thanks for the shoutout to Rob and Christina! We're definitely lucky to have them on our team — and now — we're lucky to have you on the team as well! Welcome to the Gong Family, A raving Gongster

      Altre recensioni di colloqui per Mid-Market Customer Success Manager presso Gong

      Colloquio per Mid-Market Customer Success Manager

      14 feb 2022
      Candidato anonimo a colloquio
      Chicago, IL
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Gong (Chicago, IL) nel mese di feb 2022

      Colloquio

      - Recruiter contacted me on LinkedIn - 30 phone screening where he shared his favorite parts of Gong, the value prop, and asked a few questions regarding my experience - 30 min Zoom with CS manager, running through different situational questions - 45 min Zoom with another CS manager walking through my resume and asking questions - 45 min Zoom presentation on myself, customer wins, driving value with gong, and a brief mock demo onboarding a new DM My presentation was on a Friday afternoon, and Adrian (recruiter) promptly called me on Friday providing me feedback and the final decision. Everyone was super easy to chat with, asked thought-provoking questions, prepared, and respectful. Kiana coordinating and provided ample info/support for the presentation interview too. Overall, it was a great experience! Really all that you can ask for in a multiple-round interview process. Thank you, Gong team!

      Domande di colloquio [2]

      Domanda 1

      What was a difficult situation with a customer?
      Rispondi alla domanda

      Domanda 2

      What would your past/current manager say about you?
      Rispondi alla domanda