Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Groupon (Chicago, IL) nel mese di ago 2011
Colloquio
The focus was on the ability to adapt to constant change. And the ability to provide the quality work and how a questionable situation will be handled if you don't know what to do.
Domande di colloquio [2]
Domanda 1
If there was a very upset customer and we had no protocol on that inquiry, how would you proceed with resolving the problem?
Ho sostenuto un colloquio presso Groupon (Chennai)
Colloquio
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Domande di colloquio [1]
Domanda 1
They'll ask you write an email based on a customer's issue.
Ho sostenuto un colloquio presso Groupon (Chicago, IL)
Colloquio
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you had a difficult situation. How did you handle it?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Groupon (Bengaluru)
Colloquio
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Domande di colloquio [1]
Domanda 1
Previous experience and customer experience related questions