Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Groupon (Chennai) nel mese di set 2017
Colloquio
Consisted of 3 rounds. Group discussion, Versant Test, HR interview.
Easy to clear only if you prepare well. All are just general interview questions, just google it.
Try youtube videos to prepare for versant test. It is different for voice process jobs and email process jobs.
Domande di colloquio [1]
Domanda 1
What do customers expect from customer service representatives?
Ho sostenuto un colloquio presso Groupon (Chennai)
Colloquio
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Domande di colloquio [1]
Domanda 1
They'll ask you write an email based on a customer's issue.
Ho sostenuto un colloquio presso Groupon (Chicago, IL)
Colloquio
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you had a difficult situation. How did you handle it?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Groupon (Bengaluru)
Colloquio
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Domande di colloquio [1]
Domanda 1
Previous experience and customer experience related questions
