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      Gusto

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      Ricerche correlate: Recensioni su Gusto | Offerte di lavoro di Gusto | Stipendi di Gusto | Benefit di Gusto
      Colloqui di GustoColloqui per Customer Care presso GustoColloquio di Gusto


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      Colloquio per Customer Care

      25 set 2015
      Dipendente anonimo
      Denver, CO
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Gusto (Denver, CO) nel mese di set 2015

      Colloquio

      I found the interview process to be uniquely thorough, personal and transparent. Shortly after submitting my application online, I was contacted by a recruiter, who would be my contact through the whole process, to set up a phone interview. The 30 minute call covered general knowledge about the company, some background information about both parties, and my motivation for wanting to work with the company. After the call, I was given a take-home assignment with a 2-day turnaround time. The assignment was challenging and fun. It wasn't a "right-or-wrong" test, but an opportunity to display your problem solving approach, ability to succinctly explain technical concepts, and research a potentially unfamiliar subject matter. Following the assignment, I had an onsite interview with three members of the Care Team. I spent about an hour with each individual. Some of the time was just casual conversation, some of it was answering questions that assessed skills applicable to the role and familiarity with the company values. I don't generally relish the interview process and the rigid Q&A format that has become the norm, and this was a much more personal experience than any interview I've been a part of. Shortly after the onsite interview, I was asked to come in to meet with the CEO. This was definitely surprising, but displayed that amidst all the exciting growth that's happening, the leadership cares deeply about the company they're building. They're making enormous efforts to preserve the culture they've fostered and stay true to the founding values that have guided their success so far, and that's very assuring for an applicant. The whole process is very thoughtfully conceived and executed. I experienced complete transparency every step of the way, and in the end, both parties have a complete picture of the other.

      Domande di colloquio [1]

      Domanda 1

      Explain how to use one of your favorite phone apps.
      Rispondi alla domanda
      3

      Altre recensioni di colloqui per Customer Care presso Gusto

      Colloquio per Customer Care

      15 gen 2022
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Gusto

      Colloquio

      Best interview process. Everyone is so nice and relatable. Probably one of the best interviews that I’ve ever done. I felt like an employee that was already hired. Great benefits. Great incentives

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time where you went above and beyond for a client.
      Rispondi alla domanda

      Colloquio per Customer Care

      21 giu 2019
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva

      Candidatura

      Ho sostenuto un colloquio presso Gusto

      Colloquio

      Applied in late February/early March. I heard back in May. I had a phone screen and then a take home assignment. The take home assignment covered emails I would likely reply to and tax/payroll questions. I was invited to interview shortly after this process, and I met four members of the team. I spent close to 30 minutes with each member answering questions about my customer service experience. The interview was very conversational and laid back. I felt very comfortable and like they truly wanted to get to know me as a person. After the interview, I scheduled a follow up call to give them feedback. I then recieved another call a few days later with a job offer. The whole process was professional and transparent.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time you had a positive customer experience. Why was it positive?
      Rispondi alla domanda

      Colloquio per Customer Care

      24 lug 2019
      Dipendente anonimo
      Denver, CO
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Gusto (Denver, CO) nel mese di giu 2019

      Colloquio

      I applied and then had a thirty minute phone interview followed by a written assignment. After the written assignment, I advanced to the next round of interviews which was about 2 and a half hours with four different interviewers (about 30 minutes each). The interview process was extensive but the interviewers did a good job of making the experience very comfortable and the interviews seem more like conversations with a friend.

      Domande di colloquio [1]

      Domanda 1

      What is one book you think all Gusties should read and why?
      1 risposta
      1

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