Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Harrods (Londra, Inghilterra) nel mese di apr 2018
Colloquio
There was a short, multiple choice online test followed by a video interview and then an interview in the Harrods store back office. The video interview was difficult because there was no way to see the questions in advance, the interview at the Harrods Store was a group interview where you sat on a table with 3 other candidates and 1 interviewer. You have to discuss things about Harrods and what the company stands for. Then you proceed to do a short 1 on 1 interview where they ask you questions such as 'give an example of a time when you went above and beyond for a customer'
Domande di colloquio [1]
Domanda 1
Describe to us one thing you are passionate about and why
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Harrods (Londra, Inghilterra) nel mese di mag 2019
Colloquio
it was a video interview, which i always find more difficult than face to face but was surprisingly stress free. A few basic questions about availability etc and then a few about you as a candidate, 6 questions in total
Domande di colloquio [1]
Domanda 1
how would you ensure you provide great customer service during busy times?
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Harrods (Londra, Inghilterra) nel mese di mag 2019
Colloquio
A group assessment that then led to one on one interviews. They asked many situational questions that you would supposedly encounter if you were to work at Harrods. You really need knowledge of Harrods specialist services and departments. You also would want to have previous experience in the department you’re applying for.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Harrods nel mese di apr 2019
Colloquio
Once they accept you you only have 5 days to respond. The video interview is about 10 minutes long and compromises of a couple of questions that you have up to 3 minutes to answer. After about 2 minutes 30 seconds into your response you can skip answering the question. So be prepared to have answers that are of good length otherwise you'll be sitting staring awkwardly at the camera waiting for time to pass.
Domande di colloquio [3]
Domanda 1
How would you provide excellent customer service on a busy day?
