Very thorough interview process with 3 rounds from HR, Management and then Chief Officer. They ask you about your experience and to perform an onboarding call in the third round.

The way the interview process ran, It definitely gave me a negative impression of the company. I had 2 rounds of interviews and then a month later was sent the official rejection letter, but honestly I rejected them after the 2nd interview. I was a referral-- and the first recruiter just never reached out. So my referral reached out to a different recruiter who set up a phone screen with me. Quick and painless and the recruiter set up a meeting with an existing customer success manager. Can I say that this Customer Success Manager seemed like he HATED his job?! I asked him what did his day to day look like, and he COULDN'T ANSWER. He basically said oh there's not alot going on, since the team split up, where one side is focused on technical work, and the other is focused on customer relationship. He then also went out to talk about how it's been challenging to work in a COVID remote environment, and how people are expected to work late, so it's harder to disconnect. After this interview, I decided the Hopin was not for me. I was waiting for the recruiter to reach out with my rejection so I can share the feedback, but they ghosted me for 4 weeks, and I finally got an automated email. You guys should really think about who you are having conduct interviews as interviewing honestly goes both ways. As I highly professional candidate, I had ZERO desire to work alongside this person or for the company.