When I got there I didn't know exactly where to go for my interview, the front desk was not at the front, it was down a hallway. The number + extension they sent in an email to have someone escort me was a line for customers, and when I entered the extension the phone system hung up on me. I had to ask a random person where the receptionist desk was located since I couldn't get in touch over the phone. Their training website was offline with an expired domain name and was at a parking page(the one they tell you to read before you show up for your interview). I told them about the expired domain and they fixed it in our interview. I sat down for a few minutes after telling the receptionist why I was there and filled out some paperwork I had already filled out previously online. She then sat me in a room with a computer and asked me to do a typing test 3 times. The person interviewing me was a manager(but I don't think he was a hiring manager as stated in the email, as he referred to someone else for the hire), and was very nice. He answered all of my questions in the best way possible.