Phone screening, two in-person interviews. Very basic get-to-know-you kind of questions. They were interested in what you were like in high school. They used to have the philosophy that your high school performance dictated your professional performance. Not sure if this is still the case.

The interview process was lengthy and you have to go through a fair amount of interviews. There are basic question & answer interviews, and then there was a simulated customer experience interview as well.