Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso HubSpot (Cambridge, MA) nel mese di mag 2017
Colloquio
Fairly easy interviews, everyone was very relaxed and conversational. Started with a 30 minute chat with Kelsey, the recruiter, who answered all of my (probably dumb) questions and prepared me for the other interviews. A few days later I had remote interviews with Zach, a support manager, and Jim, a product expert. For the latter, I was asked to complete some tasks in HubSpot and be prepared to talk about them. That was definitely the most nerve-racking part, but Jim made me feel very comfortable and I almost forgot he was judging me because the conversation flowed so smoothly and I was focused on using the software. Unfortunately I was not moved forward to the next round, but I would definitely still recommend HubSpot.
Great, organized, clear expectations. I found that, while the process was very corporate, they have managed to create an environment that values prospects. They know that every candidates experience matters and reflects their ethos.
Number of rounds with different competencies assessed by combination of team members, team manager and senior level staff.
They assessed by organisational skills, technical aptitude and fit for the team.
Domande di colloquio [1]
Domanda 1
Give an example of a time with you coached a team member,
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HubSpot (Dublino, Dublino) nel mese di apr 2024
Colloquio
The process started with a brief introductory phone call with an HR representative. The second stage was a practical role-play interview where I had to resolve a customer's issue using a chat simulation. I shared my screen throughout this task, using the company's knowledge base, Google, and AI tools to find a solution. The focus was clearly on my problem-solving method rather than just getting the right answer. The final stage consisted of three consecutive interviews with a hiring manager and two team leads, where they asked standard behavioral questions. The entire process was very efficient and took less than two weeks.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to deal with a difficult or angry customer. How did you handle the situation, and what was the outcome?