I had a referral through Becky who I met at a networking event. The process started with an email about time availability for a recruiter call from Johanna. I was moved to the manager and role play call during the recruiter call. Following the recruiter call, I received email to select times for the manager and role play call. Manager call, with Tim, consisted of about 30-40 minutes of "get to know you" questions. The second half of the call was the role play where I was a CSM on an introduction call with the CEO of a company who recently purchased HubSpot software. I was given information about the company and the gist of what an introduction call is about prior to the call to prepare. I prepared by researching the company's website, listing out open-ended questions, benefit statements, and testing for reaction questions I would say during the call. My goal was to learn who I would be working with at the company and set up a follow-up call with the sales and marketing team with one CTA using an inbound technique. I gained commitment for the group to prepare ideas for compelling offers to attach with the company's blog posts. I felt confident in my process and the feedback I received from the manager was positive with two small recommendations of what I could have said at the beginning of the call and a last question to ask before summarizing and moving to the next step. I was informed within 1-2 business days by email from the recruiter with a CC to the manager that they were not moving me to the next step, at this time. I promptly responsed thanking everyone for their time and that I would continue to learn more about HubSpot because it is my goal to work there. The manager nicely responded and said to stay in touch.

Initial call, call with team leader, case study to present to team afterwards. Everyone was friendly and positive. They have lots of resources online to use as well to prepare for your call.