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      Illumina

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      Ricerche correlate: Recensioni su Illumina | Offerte di lavoro di Illumina | Stipendi di Illumina | Benefit di Illumina
      Colloqui di IlluminaColloqui per Customer Support presso IlluminaColloquio di Illumina


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      Colloquio per Customer Support

      4 set 2013
      Candidato anonimo a colloquio
      San Diego, CA
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Illumina (San Diego, CA) nel mese di apr 2012

      Colloquio

      Applied on line and was contacted by HR for a phone interview with hiring manager. I felt I was not sufficiently prepared to answer the questions asked. I would suggest preparing for as many questions with answer ready as possible. I have listed 4 of the questions that I remembered being asked so that others maybe prepared with answers for these at least.

      Domande di colloquio [4]

      Domanda 1

      1. How would you tell a customer there is nothing wrong with the machine and it is their sample that is the problem?
      1 risposta

      Domanda 2

      2. What career advancement do you see in this position? Where do you see yourself in 5 years?
      Rispondi alla domanda

      Domanda 3

      3. What was the worst and best customer support you have received?
      Rispondi alla domanda

      Domanda 4

      4. Would you be bored with repetitive questions from customers?
      Rispondi alla domanda
      9

      Altre recensioni di colloqui per Customer Support presso Illumina

      Colloquio per Customer Support

      8 dic 2020
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Illumina

      Colloquio

      3-4 Stages. The first interview is a prerecording by yourself, then to the recruiter and management. There are at least 4 people you will speak with on the last interview before they make a final decision.

      Domande di colloquio [1]

      Domanda 1

      Q: How you worked collaboratively in previous role? Q: How you leverage technology to improve workflow and customer experience.
      Rispondi alla domanda
      3

      Colloquio per Customer Support

      26 ott 2019
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Illumina nel mese di set 2019

      Colloquio

      I first did a video interview where I had to record myself answering questions. After that, a talent acquisition person reached out to me saying the hiring managers “loved my interview” and moved me up to the “short list” already and that I should be expecting an email in the following week to set up an interview. The talent acquisition person sounded very positive on the phone, gave me a lot of information on the role and told me that I would definitely hear back whether or not I’d get the position. I sent two follow up emails and never got a response. No one ever reached out to me, updated me, or informed me, if they were not moving forward with my application. I was extremely excited to be considered for this position, especially from a great company. Unfortunately, this was not a good experience and was very disappointing. I think this is very unprofessional for such a great company, especially after sounding so promising on the phone, and not even bothering to respond to any of my emails.

      Domande di colloquio [1]

      Domanda 1

      Why do you want to work for Illumina?
      Rispondi alla domanda
      7

      Colloquio per Customer Support

      27 giu 2019
      Dipendente anonimo
      Singapore
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto più di 2 mesi. Ho sostenuto un colloquio presso Illumina (Singapore) nel mese di feb 2019

      Colloquio

      There was first a video interview and a physical interview with the head of the departments. The offer then came 2-3 after the physical interview when I received a call from the HR department.

      Domande di colloquio [1]

      Domanda 1

      What do your friends think of you?
      Rispondi alla domanda
      2

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