Application Submission: Submit your resume and application online or in-store. Initial Screening: A phone or video call to discuss your background and interest in the position. In-Person Interview(s): First interview with the HR manager Follow-up interviews involve higher management or the franchise owner, focusing on leadership, management skills, and your approach to customer service. Assessment: You might be asked to complete assessments related to your management and problem-solving skills. On-Site Evaluation: Some locations may require a practical evaluation in the store environment. Reference Check: Checking references from your previous employment.