La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso PatientPop (Torrance, CA) nel mese di ago 2021
Colloquio
I loved my interview process! I was contacted by the recruiter Mariette, she was absolutely phenomenal! I absolutely adored working with her, she helped set up every step of the interview process for me. She was prompt, polite, and professional. I had then a 45 min interview with my leader followed by a panel interview and presentation. Thank you Mariette for going above and beyond to help me through the process it was a sincere pleasure to work with you, and you were one of the best recruiters I’ve ever had the pleasure of working with!
Domande di colloquio [1]
Domanda 1
Tell me about a difficult situation with a customer and how did you overcome it?
Thorough panel interviews, spoke to multiple leaders of the CS org. It consisted of three straight hours of interviews, 30 minutes per panelist. Most questions were in a STAR format.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso PatientPop nel mese di dic 2021
Colloquio
The interview process was very enjoyable. I would describe it as one of my favorite and insightful interview experiences. The recruiter Mariette was so amazing. She provided a wealth of information about the role and company. I had a 2hr 4-panel interview with the CSM team. The tone of the interview was conservational which eased my nerves and made it such a great experience for me. I was very impressed by the the team's professionalism, empathy, and knowledge of the role and company. The interview process, with out a doubt made me realize that PatientPop was the company that I wanted to support and grow in as a CSM.
Domande di colloquio [1]
Domanda 1
Describe a difficult client you had to work with and how did you resolve there problem.