1y
Thank you for taking the time to share your feedback about our hiring process.
We genuinely appreciate your candid thoughts, as they help us continually improve our candidate experience.
We understand your perspective on one-way video interviews and acknowledge that they may not be everyone's preferred method of interaction. We want to explain the context for why we occasionally use this approach.
In this particular instance, our recruiter was on holiday. The one-way video interview was implemented to be responsive to your application and help move the process forward without delay, rather than having you wait for the recruiter's return. It's important to note that this method is used sparingly and is not standard for all applications. We only consider this option after thoroughly reviewing each application to ensure there's a strong match between the role requirements and the candidate's skills.
Our goal is always to be respectful of candidates' time and to provide a smooth, efficient hiring experience. We believed that offering this option would allow interested candidates to progress in the process more quickly, rather than facing an extended waiting period.
We're sorry to hear that this approach didn't align with your expectations. Your feedback is valuable and will be considered as we continue to refine our hiring processes.
Thank you again for your interest in our company and for taking the time to share your thoughts. We wish you the best in your job search.