My process started very positive before taking a turn for the worse. I exchanged emails with the recruiter and set up a screening call. She was very upbeat and was able to answer all of my questions very well. I was unsure about the company but after speaking with her, I was really excited and I could hear how genuinely happy she was working at PitchBook. She spoke very positively of the Customer Success team which made me excited to meet them. I was asked to come in and meet with the team. While I was waiting in the lobby there were 2 other people also waiting for interviews that the recruiter took back right before me, which makes me think she had 3 interviews at one time so they are definitely looking to grow quickly. I met with two managers on the team, it was an average interview. They were friendly and I could see myself working with them. I then met with the Managing Director, he was very short and low energy. I had to wait for a long time for him to even get into the interview and once he arrived it seemed like he wanted to be elsewhere. This kind of behavior comes from the top down and unfortunately if the Managing Director of the team isn't invested in growing his team then it is only a matter of time all managers on the team are exhibiting this behavior. When the recruiter came back in and asked me how the interview was, I said in a polite way that he seemed very busy, she confirmed that he was very busy but continued to speak very highly of him specifically. I feel bad that the recruiter is working so hard to bring in skilled people and then management of the company is what is holding them back. It ended up being a waste of my time to get through the interview process and find at the end I wouldn't want to work for someone that has no time for his team. I hope the other two people in the lobby had a better experience than I did.
