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      Colloquio per Customer Success - Director

      14 giu 2016
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa

      Altre recensioni di colloqui per Customer Success - Director presso Salesforce

      Colloquio per Director of Customer Success

      20 giu 2025
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Salesforce nel mese di apr 2016

      Colloquio

      I spoke to 2 Recruiters and had a video interview with the RVP (Hiring Manager) for the role. The feedback I got was extremely positive. I was told I had the account management experience they were looking for, was articulate and they would be in touch in a couple of days. But then went silent. No responses to multi follow up emails, no follow through and no feedback as to why I did not move forward in the process. Per the RVP the role was a key initiative from their CEO so I am surprised by the lack of response. The candidate experience and focus is definitely lacking and is not what you would expect from a cutting edge company who makes the best companies to work for list. .

      Domande di colloquio [1]

      Domanda 1

      How do you handle a tough client? What frustrates you the most? Why do you want to work for SFDC?
      Rispondi alla domanda
      5
      avatar
      Risposta di Salesforce
      10y
      Thank you for your feedback. I make it a point to look into these reviews and communicate any areas of concern back to my recruiting leadership team. It's disappointing to hear that no one responded to you after completing a video interview with the RVP, and I understand how frustrating that must be. I can assure you that this is not common practice for us here at Salesforce. I'd like to thank you for the opportunity to reeducate our teams on the importance of communicating updates and feedback throughout the interview process. Improving the candidate experience is firmly on our radar, and should you choose to interview with us again in the future, I trust that you'll have a better experience. Ana Recio SVP, Global Recruiting

      Candidatura

      La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Salesforce nel mese di giu 2025

      Colloquio

      You will have initial interview with Salesforce talent acquisition manager first which they will dig dive to your background and experiences and why you're interested to this role and to Salesforce

      Domande di colloquio [1]

      Domanda 1

      tell me about what you enjoy at work
      Rispondi alla domanda

      Colloquio per Customer Success Director

      28 ott 2022
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Salesforce

      Colloquio

      3 competency rounds, mostly conversational and one panel interview. This is a role play round where the panel plays customer roles and candidate will conduct a business review with one role engaged in objection handling

      Domande di colloquio [1]

      Domanda 1

      Example of risk mitigation in strategic accounts Role play on panel around best practice
      Rispondi alla domanda

      Colloquio per Customer Success Director

      5 ott 2022
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Salesforce

      Colloquio

      Interview process is intensive, initially starting with a interview with a recruiter to ensure you meet the job requirements. Followed by a round with a more senior recruiter to discuss work experience and job expectations. If you make it past the recruiter rounds, you will be invited to meet the hiring manager who will set you up with a peer interview session. If all goes well you will be invited to a panel interview presenting a business case.

      Domande di colloquio [1]

      Domanda 1

      Questions will vary on experience and business case presented. Team will key in on outcomes driven and challenges overcome.
      Rispondi alla domanda