The company seems to be growing pretty rapidly and are currently undergoing a mass hire. I found their ad on Craigslist and sent my cover letter and and resume via Jobvite. I received a response via Jobvite asking to do a video interview. I logged on and answered three questions. I should note that this wasn't a Skype interview, it was similar to creating a vlog. About a week or so after that I received an email from someone at Squarespace asking to me complete an online assessment due in 24 hours. It took me about 3 hours. They generally want to see how much you know about the product and how you would interact with customers and potential co-workers. I then received an email a few days later asking to come in for a face to face interview. I met with one of the training coordinators and the scheduling coordinator. They asked basic interview questions, followed by more personal questions, such as "What's your favorite genre of music?" " What was the last album you listened to in it's entirety?"

I applied online. A week later I was sent a skills test which included some questions about the product and a couple of questions regarding office policy. Then I was invited for a face-to-face interview with the Customer Care Manager and the Team Lead. Just a few days later I was made offer.