Thank you for taking the time to share your feedback. We’re sorry to hear that you didn’t have a good experience with our assessment and we wanted to be transparent and address some of your concerns. As a part of the proctoring measures, snapshots are taken of you every 30 seconds throughout the assessment. Only the company you applied to (which in this case was us, TestGorilla) has access to these snapshots and they are stored in compliance with GDPR. Our snapshot feature promotes fairness across all our test-takers and prevents cheating. We would never want to reward a candidate who's test scores are illegitimately high. As a skills-based hiring company, we strongly believe in evaluating skills first, experience second. To assess this, we select a mix of carefully designed tests that align with job requirements. This approach promotes fairness by reducing biases from traditional hiring methods found in resume reviews. It allows candidates to demonstrate their skills before experience is considered, ensuring an objective and inclusive hiring process. Explore more on skills-based hiring and the benefits here: https://www.testgorilla.com/skills-based-hiring/ Our assessment team is constantly working to refine the assessment process. We hope you'll consider giving our assessments another try in the future. We also are keen to stress that we opened the role because our current chief of staff is moving to a new opportunity internally, and we would never open a role just to test our product or collect data. In the meantime, we wish you all the best with your current search and thank you again for taking the time to go through our assessment.

Thank you for taking the time to share your feedback. We’re sorry to hear that you did not have a good experience going through our process. We try to keep our initial skills tests to around 60 minutes (for this role, it was 76 minutes), but appreciate this is still a sizeable time investment. We always aim to get back to candidates within the day, but occasionally time zone challenges mean we fall short of this target. Thank you for bringing this to our attention as we're hoping to do better here! We will take your feedback into consideration to be more thoughtful and set up the right expectations in the way we interact, including providing valuable feedback for candidates at the end of the process, as we recognize how important this is. Thank you again for your feedback and for taking the time to go through our assessment. We wish you all the best with your current search.