Passa al contenutoPassa al piè di pagina
  • Lavori
  • Aziende
  • Stipendi
  • Per le aziende

      Migliora la tua carriera

      Scopri le tue potenzialità di guadagno, trova lavori da sogno e condividi approfondimenti su lavoro e vita privata in forma anonima.

      employer cover photo
      employer logo
      employer logo

      Twilio

      Questa è la tua azienda?

      Circa
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su Twilio | Offerte di lavoro di Twilio | Stipendi di Twilio | Benefit di Twilio
      Colloqui di TwilioColloqui per Senior Customer Success Manager presso TwilioColloquio di Twilio


      Glassdoor

      • Chi siamo
      • Contattaci

      Aziende

      • Account Business gratuito
      • Spazio per le aziende
      • Blog per le aziende

      Informazioni

      • Aiuto
      • Linee guida
      • Condizioni d'uso
      • Privacy e scelte pubblicitarie
      • Non vendere né condividere le mie informazioni
      • Strumento per l'accettazione dei cookie

      Lavora con noi

      • Inserzionisti
      • Carriere
      Scarica l'app

      • Cerca:
      • Aziende
      • Lavori
      • Località

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" e il relativo logo sono marchi registrati di Glassdoor LLC.

      Aziende seguite

      Non lasciarti sfuggire opportunità e informazioni privilegiate seguendo le aziende dove vorresti lavorare.

      Ricerche di lavoro

      Ricevi suggerimenti e aggiornamenti personalizzati avviando le tue ricerche.

      Colloquio per Senior Customer Success Manager

      1 giu 2018
      Candidato anonimo a colloquio
      Londra, Inghilterra
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Twilio (Londra, Inghilterra) nel mese di mar 2018

      Colloquio

      I recently read a great article by the CEO of PwC in Australia about age discrimination, which prompted me to give this feedback. The initial contact with Twilio HR, hiring manager and global customer care leader was a fantastic experience. My background in contact centres and account management was a perfect fit! Twilio is defining their Asia Pacific playbook and the fluid environment is perfect for those who have worked in remote positions or startups. Another 4 interviews included peers and senior management Asia and Australia. As you would expect, the Directors were prepared with textbook and candid questions. Others were fairly new and asked similar questions. There was one interview where the person stated "Most people in the customer success role are younger than you. I am afraid you would be bored." Although I appreciate the honest discrimination, neither statement considered that I was currently operating in a similar role, working for founders younger than me. I really think Twilio has a great strategy, great vision, intelligent CEO and one of the best mixed gender leadership teams on the planet. High growth with the perfect culture of emotionally intelligent leaders is hard, but please learn that age diversity is an important part of a winning strategy. The average age of CXOs, Directors and departmental leaders is 45 to 60.

      Domande di colloquio [6]

      Domanda 1

      Name one thing you would change about your current company.
      Rispondi alla domanda

      Domanda 2

      Give me an example where you failed.
      Rispondi alla domanda

      Domanda 3

      What do you know about Twilio?
      Rispondi alla domanda

      Domanda 4

      What is an API?
      Rispondi alla domanda

      Domanda 5

      Tell me about your career history.
      Rispondi alla domanda

      Domanda 6

      Why are you leaving your current role/company?
      Rispondi alla domanda
      5
      avatar
      Risposta di Twilio
      7y
      We are so disappointed to hear about your experience with this one interview. Twilio's culture is one of inclusion, and we both seek and value different view points. Thank you so much for your feedback. It is valuable to us and will help us improve our process.

      Altre recensioni di colloqui per Senior Customer Success Manager presso Twilio

      Colloquio per Senior Customer Success Manager

      4 mar 2023
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Twilio

      Colloquio

      I applied online with my resume and Linkedin. Despite having 10+ years experience, including Director level, as soon as I shared that I was neurodivergent they seemed oddly uncomfortable and ended things abruptly.

      Domande di colloquio [1]

      Domanda 1

      Do you excel in a fast paced environment? Describe a time you spent working as a customer’s internal advocate to remove obstacles that may impede their experience
      Rispondi alla domanda
      3

      Colloquio per Senior Customer Success Manager

      28 ott 2021
      Dipendente anonimo
      Londra, Inghilterra
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Twilio (Londra, Inghilterra)

      Colloquio

      Everyone was extremely helpful throughout the process with a large emphasis placed on being a right cultural fit and adopting the Twilio magic values. Everyone seemed genuinely interested in my experience and communication was excellent throughtout. There was a total of 5 calls after an initial call with internal HR to be screened.

      Domande di colloquio [1]

      Domanda 1

      Experience and situational based questions
      1 risposta

      Colloquio per Senior Customer Success Manager

      28 set 2021
      Dipendente anonimo
      Denver, CO
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Twilio (Denver, CO) nel mese di lug 2021

      Colloquio

      I initially interviewed with Twilio in July of 2021, I was not selected for the position but advised to keep an eye out for additional positions in the coming weeks. Roughly 4 weeks later, another position that better aligned with my background was posted and I reconnected with the recruiter at that time. The initial recruiter I spoke with did not have this specific req so she facilitated a warm hand-off. The process was the standard phone screen with the recruiter, followed by 45 minutes with the hiring manager and then a panel which was 6 separate sessions. There was no mock presentation for this position. Feedback between each steps was ~3-5 days and all in all the process from phone screen to offer was 4 weeks. Both recruiters I worked with were fantastic, they communicated often and relayed any updates as well as feedback as soon as they could. There was an option to do the panel all at once or split, I elected split and having done it as a full day elsewhere, highly recommend breaking it up. The bulk of the questions are behavior based, there are some great guides available and I would recommend reviewing prior to. I personally used the guides available through themuse.com and mockquestions,com, which provides examples based on various titles/positions. The panelists also focus heavily on cultural fit and alignment with Twilio Magic - be prepared to speak to which you most closely align with and examples in your professional experience. Overall the process was smooth and standard in the tech industry, I was thrilled to receive an offer and am looking forward to joining the team!

      Domande di colloquio [2]

      Domanda 1

      How do you react when you are dissatisfied with the quality of your work, or the outcome of your work?
      1 risposta

      Domanda 2

      What is your greatest work related accomplishment to date?
      1 risposta
      3

      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      Amazon
      3.7★Stipendio e benefit
      avatar
      Google
      4.5★Stipendio e benefit
      avatar
      HENNGE
      3.8★Stipendio e benefit
      avatar
      xneelo
      3.8★Stipendio e benefit