Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Uber nel mese di giu 2014
Colloquio
I applied online through the company website by submitting a resume and answering a question about my perception of what an exceptional customer service experience entails. Almost a month later, I was invited to do a fun assessment designed to gauge my writing skills and style. Passing the assessment landed me a Skype interview which took place about five days after submitting my answers. The interview lasted approximately 7 minutes. I was asked my availability and my comfort level with decision making. I was also asked to describe a time when I went above and beyond for a customer. The questions were not at all difficult. I was called three days after my Skype interview with a job offer.
Domande di colloquio [1]
Domanda 1
The questions asked were pretty straight forward. I was asked to describe how I handled a disgruntled customer. Most of the questions were about customer service experiences I provided in previous positions with other companies.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Uber nel mese di giu 2014
Colloquio
I applied through a form on the website and received a written assignment due within 48 hours shortly after. The assignment had straightforward CS questions about customer problems, troubleshooting, prioritizing issues, and how you would handle a crisis.
Two days later I was offered a Skype/phone interview. The interview was pretty easygoing and lasted around 20 minutes. Most questions were about job/culture fit and knowledge of the company. I received an offer the following day.
Final enrollment on the support website began several weeks later and requires filling out the usual employment forms, having your ID notarized, and a background check on education/employment/references.
Domande di colloquio [1]
Domanda 1
How would you assemble a piece of Ikea furniture without instructions.
