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      Ricerche correlate: Recensioni su Userpilot | Offerte di lavoro di Userpilot | Stipendi di Userpilot | Benefit di Userpilot
      Colloqui di UserpilotColloqui per Customer Success Manager presso UserpilotColloquio di Userpilot


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      Colloquio per Customer Success Manager

      14 giu 2023
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Userpilot

      Colloquio

      We had a first meeting where we discussed the role and got to know each other. Later, they sent me an assessment to complete. And finally, we had one last interview about the position offer. I loved the process, it was super fast, which was amazing.

      Domande di colloquio [1]

      Domanda 1

      The assessment consisted of general knowledge CSM behavior.
      Rispondi alla domanda
      1

      Altre recensioni di colloqui per Customer Success Manager presso Userpilot

      Colloquio per Customer Success Manager

      15 mag 2025
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Userpilot

      Colloquio

      From my experience, the interview process was quite time-consuming and lacked clarity around compensation. I completed several stages, including a test, a video interview, an in-person presentation, and a final call with the CEO. During the call with the CEO, I didn’t feel entirely comfortable — it felt more like an interrogation than a structured interview, with him doing most of the talking. Although the Head of Operations was also on the call, he was barely given a chance to speak. I haven’t received any follow-up since, which I found disappointing and somewhat disrespectful, especially after going through such an extensive process. Even a simple thank-you message would have been appreciated.

      Domande di colloquio [1]

      Domanda 1

      Questions regarding my experience, examples and a presentation.
      Rispondi alla domanda
      2

      Colloquio per Customer Success Manager

      25 feb 2025
      Dipendente anonimo
      Austin, TX
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Userpilot (Austin, TX) nel mese di set 2024

      Colloquio

      The whole interview process from application to offer for the tech world, was fast and clear. Given the long, drawn out, multi-round interviews I have experienced in the last year or so, this was a great relief. Additionally, I found the assessment they used to be psychologically sound. This wasn't a fluffy Myers-Briggs test or something that lacked evidence based research, I recognized the constructs they were testing for, and why, and understood how the questions were related to a specific fit for culture. There were 4 rounds. I applied on Sept 16th. On Sept 23rd, I got an email asking me to take an online assessment. On Oct 1st, I got an invite to meet with the CS manager. About a day or so following that (Oct 14th), I was invited to do a presentation. On Oct 21st, I was invited to the final interview. Offer came on Oct 24th. The only bump in the road is obtaining detailed answers about the offer. This is a startup and many people wear many hats, so it helped for me to grab time with the head of ops to ask questions within a meeting, versus going back and forth in emails.

      Domande di colloquio [1]

      Domanda 1

      How do you organize your customers?
      Rispondi alla domanda

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