Easy and smooth, just did an interview over phoen and in store. Felt comfortable and had a lovely interviewer. Just need basic understanding of customer serivice and the WHSmith brand.

The retail interview process typically begins with an online or in-store application, followed by a phone screening. Next, an in-person or virtual interview assesses customer service skills, sales experience, and availability. Some roles require a role-play or practical test. Finally, candidates receive a job offer or feedback.