I was an employee referral and moved right to a phone screen within a week. The following week I interviewed with the hiring manager - again on the phone. I was invited in for an onsite interview on week 3 of the process. The onsite included 4 interviews with people from the team including the hiring manager. I was told decisions would be made by the end of the week. It was perhaps the most welcoming interview environment I have ever been in with each one thanking me for my time and interest in Zillow. Here's where it goes south. No one has contacted me since - even after I sent a follow up email. It makes me feel like all the hospitality was a bit disingenuous. It soured what was otherwise a wonderful experience. After someone takes time to come in to the office for a series of interviews, a simple "thanks, but no thanks" email is clearly in order.