Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso eBay (Austin, TX) nel mese di feb 2015
Colloquio
The interview is a great experience! They are more about personality. First it was a phone interview and it was great, it was fun and very professional, then it was the face to face interview which also was great!!! They asked me a fee questions and I answered them and I got a call a few days later.
Domande di colloquio [1]
Domanda 1
Name one time you had someone give you bad customer service.
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Ho sostenuto un colloquio presso eBay (New York, NY)
Colloquio
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Domande di colloquio [1]
Domanda 1
Questions that did not pertain to the job whatsoever
