Once you complete the application, if they contact you (about 4 days for a response), you'll start with an online assessment, similar to a personality test." I like a fast-paced environment," and you have to say likely or not likely. Simple, this is in combo with a typing test and basic skills test (basic math and grammar); next, if you pass that, it's a self-recorded interview, about eight questions, meaning it's just you sitting in front of your camera answering the questions, I think I got 2 retries per question, about 3 mins prep before the software will start recording you, Be prepared. I would HIGHLY recommend using the STAR method since they ask you, "Tell me about a time when....". After that, you will have a brief phone convo with your recruiter about the next steps, and then you will schedule an interview with the hiring managers. This is where you talk to a real person and you want to "sell yourself", they ask about you, so make yourself SHINE like the star you are. I had two people in my interview, which is standard (the recruiter will talk about this in that brief phone conversation), and it was a lot of "tell me about a time when.." so be prepared with scenarios. They asked about 5-6 questions; I think the interview was an hour long. They also did a mock call, but it was simple, and I used some of my previous work experience to make the call feel "real." Lastly, if you made it past all that, you are hired!! It took about 2 months from application to hire. (and this was during the holidays, so good job eBay!) The interview process is definitely different from many companies BUT it is NOT difficult just a few extra steps, then most, to get through the door but worth it!. Good Luck!