The company is going through a significant transition related to its expansion: some of its longest-serving colleagues, a significant number of people (given the very low turnover) in often senior positions, are reluctant to embrace change and consider a succession plan, forgetting that an individual's knowledge of company assets (processes, procedures, tools) is property of the company, not of the the individual. This attitude can create bottlenecks in the implementation of new solutions, slowing them down.