Vantaggi
Position including insurance; the people you work with are nice; some of the management is nice others not so much. If you like being in the military you will like this job.
Svantaggi
Unreasonable expectation regarding what management calls "positive positioning" which is in reality lying to the customer to obtain temporary positive customer satisfaction rating. Constantly changing managers and teams is disruptive. This is a VERY stressful job not just for the employees at the bottom but up the management chain causing an unpleasant work environment for all. Now that I know what Amazon is like, I refuse to purchase from them but purchase from their competitors at every opportunity as I don't want to cause stress to my former co-workers.